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Welcome to the Focusrite Answerbase!

Here you can search articles created by our Support Team for the information you are looking for by selecting your product from the list on the left-hand side of the page or by using the search box above. If you come across any terms you are unfamiliar with then you can look them up in our glossary. If you do not find the information you are after then please contact your local Focusrite distributor for your country. If you live in the UK, you can also contact us directly on:

Tel: +44 1494 462246
Fax: +44 1494 459920

Support is available Monday to Thursday from 9.30am - 6.00pm GMT and 2.00pm - 6.00pm on Friday.

**** Due to external technical difficulties as a result of our recent move, we have been experiencing problems with our email support system for the past 2 weeks. If you have recently sent us email and have not received a response, please resend the support request. Please accept our apologies for any delays in correspondence. Our support system is now fully functional and we will be able to offer email support as normal. ****

Most Popular Articles

article Installing Liquid Mix Emulation files from the web
Because the emulations files are not included in the web installer, they must be installed manually. To do this, you must first download the emulation files here. Once the download is...

2006-11-24    Views: 16315   
article Guide to Setting up your Studio Part 1
Continue To Part 2This article is a tutorial-style guide to setting up your system correctly, and eliminating any problems to get the best results from your studio. The two most popular home...

2005-08-03    Views: 15171   
article Optimising your PC for Audio on Windows XP
All of the tuning tips below should be implemented if you want to achieve high speed, low latency audio recording and playback without glitches with your Firewire audio interface. •...

2007-03-19    Views: 12064   
article Focusrite Product User Manuals
Misplaced your user guide? Or simply curious about a Focusrite product? Download the user guide for the product of your choice from Focusrite website: http://www.focusrite.com/ If...

2005-08-08    Views: 10407   
article PCI Bus Latency Timer Issues
When a device on the PCI bus, such as a PCI expansion card gets hold of the PCI bus, the PCI latency Timer starts counting down (from whatever value it is currently set to for the device to zero),...

2007-03-21    Views: 9658   
article Guide to Setting up your Studio Part 2
Back To Part 1 | Continue To Part 3 Impedance Issues Some users seem concerned about whether the impedance differences between various inputs and outputs will cause any problems with their...

2005-08-04    Views: 9537   
article Technical Article: Liquid Mix FireWire Concepts and Multiple Device Connectivity
Isochronous vs. Asynchronous Firewire Data Transfer The data traffic between FireWire devices and nodes is divided into isochronous and asynchronous transfers. Isochronous transfers provide...

2006-04-18    Views: 9421   
article Installation and connection problems, and clicks and pops with Windows XP Service Pack 2
There is a IEEE 1394 (firewire) driver patch available for Windows XP SP2. Even if you have automatic updates turned on, you will still need to manually download and intall the update Please...

2006-10-25    Views: 7950   
article Am I Running The Correct Apple FireWire Audio Driver For My Version Of Mac OS X?
If you are experiencing problems using a Saffire/Saffire LE/Saffire PRO on a computer running Mac OS X, it is worth checking that you have the correct version of the Apple FireWire Audio (AFWA)...

2006-11-09    Views: 7021   
article Installation and connection problems, and clicks and pops with Windows XP Service Pack 2
There is a IEEE 1394 (firewire) driver patch available for Windows XP SP2. Even if you have automatic updates turned on, you will still need to manually download and intall the update Please...

2006-09-26    Views: 6831   
article Guide to Setting up your Studio Part 3
Back To Part 2 Fig. 8: Table of fuses required for Focusrite units Focusrite ProductFuse 230/220V AC Fuse 115/100V AC Red 1 T250mA anti-surge (Time lag) T500mA anti-surge...

2005-08-04    Views: 6720   
article My Laptop/Notebook has no Firewire port. Can I use the Firewire port on a PCMCIA cardbus adaptor to run Saffire?
The Saffire has been tested with PCMCIA Firewire adaptors and no problems have been experienced. As long as the Laptop/Notebook meets the minimum spec for the Saffire it will operate just as it...

2005-08-24    Views: 6497   
article How do I setup Liquid Mix for use with Pro Tools 7?
The Liquid Mix Installer can wrap and install RTAS versions of the Liquid Mix plugins. The Liquid Mix must be connected to the computer before running the installer. PLEASE NOTE: The RTAS...

2006-07-07    Views: 5886   
article The firmware updater is failing. What should I do?
Here's a short list of procedures to try if your Saffire firmware update fails repeatedly: - Try disconnecting any and all other firewire devices from the firewire bus, leaving only the Saffire...

2005-08-01    Views: 5882   
article Focusrite/Digidesign Products
All enquiries about the Forte plug-in, Command 8, Mbox, Control 24, and D2/ D3 plug-ins are taken by Digidesign. Their contact details are as follows: Tel: 001-650-842-6699...

2005-08-19    Views: 5774   
article What is the difference between Firewire 400 and 800 specifications?
The main difference is bandwidth. Firewire 400 is really all you need for audio applications unless you're running 48 tracks at 192 kHz. Of course, there is a higher price associated with Firewire...

2005-08-01    Views: 5104   

Latest Articles

article How to set up a Liquid Mix session in Pro Tools LE
Liquid mix is a DSP powered plug-in. All processing is done on the Liquid Mix itself rather than your computer thereby freeing up CPU resources for more tracks or effects. This means that the audio...

2008-05-23    Views: 672   
article Is it possible to control my 4PRE with multiple computers?
You can control the same 4PRE from two or more different computers in different control rooms with the Liquid4Control software via ethernet, leaving the hardware in the machine room. To avoid...

2008-05-22    Views: 131   
article What networking devices are compatible with my Ethersound card?
For a complete list of compatible devices please refer to the Ethersound website: http://www.ethersound.com/technology/compatibility.php

2008-05-16    Views: 167   
article Red Range reset sheets
Red 1 Reset Sheet Red 3 Reset Sheet Red 7 Reset Sheet Red 8 Reset Sheet

2008-04-23    Views: 320   
article Platinum Range reset sheets
Compounder Reset Sheet Octopre Reset Sheet Mixmaster Reset Sheet Penta Reset Sheet Trakmaster Reset Sheet TwiinTrak Pro Rest Sheet Voicemaster Pro Reset Sheet

2008-04-23    Views: 253   
article ISA Range reset sheets
ISA 110 Reset Sheet ISA 220 Reset Sheet ISA 428 Reset Sheet ISA 430 Reset Sheet ISA 430 Mk II Reset Sheet

2008-04-18    Views: 301   
article Where can I download the control software for my Liquid 4PRE?
The free Liquid4Control™ software application for use with your Liquid 4PRE can be downloaded from the Focusrite website.

2008-04-04    Views: 323   
article How many settings can the Liquid 4PRE store?
Liquid 4PRE™ has 99 program memories plus 99 channel memories to allow storage of preferred pre-amp combinations and settings. A program memory stores the complete settings within the Liquid...

2008-04-04    Views: 300   
article The Liquid 4PRE Ethersound Card
An optional Ethersound card may be fitted to the Liquid 4PRE. The card is manufactured by AuviTran™ and provides 8 digital audio inputs and 8 digital audio outputs on Ethernet (CAT 5)...

2008-04-04    Views: 314   
article Where can I find more emulations for my Liquid 4PRE?
Liquid 4PRE™ ships with 40 pre-amp emulations as standard, but there are many more available to download from our Liquid Assets site.

2008-04-04    Views: 352   
article Logic 8 won't scan my Saffire Plugins on OS X 10.5 (Leopard)
The first time that you open up Logic 8 after installing the Saffire Plugins, the Plugins will be scanned by Logic's AU Validation. If this appears to freeze/crash, look in your dock and you...

2007-11-22    Views: 1625   
article Where Is The Liquid Mix Installed On My Mac?
On a Mac running OS X, the various elements of the Liquid Mix installation can be found in the following directories: Liquid Mix Application: - Applications/LiquidMix (Application) Liquid...

2007-11-16    Views: 1502   
article Digital Card Jumper Positions - Disabling Channels 5-8
Four jumpers on the digital card can be made to disable channels 5-8 on the AES Output. This is so that a standard 25-pin to 25-pin Pro ToolsTM cable can be used to record channels 1-4 at 192kHz....

2007-10-15    Views: 420   
article ISA 828 Recording AES Outputs 1-8 to Pro Tools HD at 192kHz
To record all eight channels digitally to Pro ToolsTM HD at 192kHz, all eight AES channels need to be enabled on the ISA 828 (default jumper positions shown here) and 2 Digital cards must be...

2007-10-15    Views: 481   
article ISA 828 ADC ADAT Output Configurations
The ADATTM output connectors operate as follows: 44.1/48kHz sample rates: Connector 1 = channels 1 to 8 in parallel Connector 2 = channels 1 to 8 in parallel (identical to connector 1)...

2007-10-16    Views: 482   
article ISA 828 ADC DB25 Pin Out Configurations

2007-10-19    Views: 429   


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