VoiceMaster Pro .: Focusrite Answerbase

Voicemaster Pro Troubleshooting guide
No LEDs illuminate • Is the POWER switched on? • Is the correct mains voltage being used for your unit? If not, the fuse may blow, requiring the correct fuse to be refitted. (Click here to find...
2009-06-19 Views: 3651

I can't get any sound from the monitor outputs of my VoiceMaster Pro when using the mic input.
Check the following:- Is the power switched on?- Is the LINE switch on the front panel switched out?- Are the INPUT and OUTPUT LEVELS set correctly?- For microphones that require phantom power (ie...
2005-08-03 Views: 4739

I can hear hiss on the output of my VoiceMaster Pro. What can I do?
First check that the cables you are using are not faulty - swap them with ones you know to be good. If they are good and you can still hear noise then ensure they are not running past any sources...
2005-08-05 Views: 3343

How do I connect my VoiceMaster Pro to my Digidesign 002?
If you wish to record from a mic, line or instrument source, through the VoiceMaster Pro, then connect the +4dBu XLR output of the VMPro to one of the 1/4" jack line inputs on the back of the...
2005-08-04 Views: 8018

The signal keeps cutting out when I am using my VoiceMaster Pro. What can I do?
The first thing to check is that all cables are in good order and that the connector soldering is not faulty. Try recording with different sources (mics, guitars, line sources) to eliminate the...
2005-09-26 Views: 3431

I have connected my VoiceMaster Pro via S/PDIF to my sound card but am only receiving signal on the left channel. What is wrong?
There is nothing wrong here. The VoiceMaster Pro is a mono unit i.e. it has one channel only. SPDIF is a stereo digital audio format i.e. it has two channels (left and right). The signal from...
2005-08-04 Views: 4847

Getting rid of clicks and pops when syncing VoiceMaster pro to an external device.
Firstly ensure the sample frequency is set to the same throughout your system. Also ensure that the clock source on the master clock device is set to 'internal'. If you still hear clicks and...
2005-08-04 Views: 4357

I get a loud pop through my speakers when I turn my VoiceMaster Pro on and off. Is this normal?
This is normal and you will find that any class A pre amp does this (unless there is a relay circuit to delay the switching of the output - normally found in active speakers). The noise is...
2005-08-05 Views: 4435

What is the optional card available for my VoiceMaster Pro? Does it allow me to connect straight to my computer? How much is it and where can I buy it?
The optional card contains a high spec, low jitter A/D converter and gives the VoiceMaster Pro a 24 bit S/PDIF digital output capable of up to 96KHz sample rate on an RCA phono connector. It has...
2005-08-04 Views: 5789

How do I connect my VoiceMaster Pro to use the latency-free monitoring feature?
The latency-free monitoring section on the VMPro is designed so that you can mix the signal coming from your computer directly with the signal you are recording so that the recorded signal does...
2005-08-04 Views: 6226

Should I leave my VoiceMaster Pro on when it is not in use?
We suggest leaving the unit on during sessions but turning it off when the studio is not in use. It should always be the first thing you switch on and the last thing you switch off in your set...
2005-08-04 Views: 2999

The output meters on my VoiceMaster Pro are showing a good level but the signal is clipping my sound card input. What is going on?
We suggest that to get a good output level the gain on the VoiceMaster Pro should be set so that the signal peaks at -6 to -4dB on the output meter. The VMPro meters are calibrated in dBFS, where...
2005-08-04 Views: 4501

My VoiceMaster Pro has started making a crackling sound - what can I do?
The first thing to check is that all cables are in good order and that the connector soldering is not faulty. Try recording with different sources (mics, guitars, line sources) to eliminate the...
2005-08-05 Views: 4785

I get a loud burst of noise when turning the phantom power on on my VoiceMaster Pro. Is this normal?
This owing to the capacitors charging and is normal. We suggest making sure your monitors are muted when switching on phantom power or when switching the unit on with phantom power switched in....
2005-08-05 Views: 4894

VoiceMaster Pro insert send & return balancing.
The VoiceMaster Pro insert send is unbalanced but the insert return is balanced. The reason for designing the unit this way is for practicality. The insert return is electronically balanced and...
2005-08-04 Views: 3846

The Phantom power on my VoiceMaster Pro is not working. What can I do?
Firstly ensure that it is the phantom power and not something else that is causing the problem. Check that the mic and mic cable are not damaged. Use different mics that require phantom power to...
2005-08-05 Views: 3884

What are the FX send/Returns for on the VM Pro?
The FX loop is only in the monitoring section, it can only be heard on the input signal when monitoring via the headphones, this is to alow you to add effects such as reverb to the input signal...
2005-11-22 Views: 5054

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