The Official Source for Focusrite Product Support and Information .: Focusrite Answerbase

My Control 2802 isn't communicating properly with my computer
If your computer can see the Control 2802 but data doesn't seem to be getting from one to the other reliably, it could be because of other traffic on your network. If connecting the Control 2802...
2011-04-01 Views: 1464

Why is the display on my Control 2802 dim?
The Control 2802 automatically dims the OLED displays to conserve power. When you next use the control surface they will return to full brightness.
2011-04-01 Views: 1084

Which DAWs is the Control 2802 compatible with?
As a DAW Controller, the Control 2802 is currently compatible with Pro Tools, Logic, and Cubase/Nuendo.
2011-03-31 Views: 2024

How does the Control 2802 connect to my computer?
The Control 2802 connects to your computer via a standard Ethernet connection (either directly or as part of a wider network) for the transmission of DAW Control data, however this connection does...
2011-03-31 Views: 2748

What is the pinout of the D-type connectors on the Control 2802?
The 25 pin D-type connectors on the Control 2802 (DAW Inputs, Summing Input, and Direct Outputs) conform to the Tascam DB25 standard, the pinout for which can be found here.
2011-04-01 Views: 1428

What is a "Dual Layer" Mixing Console?
The Focusrite Control 2802 combines both a recording console and a DAW controller into a single device. By toggling the "DAW" button on the device on and off, you can instantly switch between...
2011-03-31 Views: 1490

Can I edit Fader Automation from the 2802 in my DAW?
Pro Tools and Cubase users: Fader automation data is recorded to your DAW as MIDI data, mod wheel messages are used on MIDI channels 1-8. Once you have recorded the automation, this can be...
2011-07-18 Views: 1454

Faders are moving on their own when using fader automation in Pro Tools
If the faders on your Control 2802 are moving on their own, being moved by another fader or continue to move after a sudden fader movement when using fader automation in Pro Tools you should switch...
2011-07-26 Views: 1775

Mac OS X 10.7 Lion Compatibility
At the time of writing, the following products have been seen to work with OS X 10.7 with the latest respective version of the software from our website: Control 2802 Liquid Channel Control...
2011-07-15 Views: 45505

How do I enable hardware monitor control over the outputs on the Pro 24?
The Saffire Pro 24 hardware monitor control on the front of the unit only controls the level of line outputs 1/2. The level of the other outputs can only be adjusted in the Saffire Mix Control...
2009-07-21 Views: 8829

Is it possible to control my 4PRE with multiple computers?
You can control the same 4PRE from two or more different computers in different control rooms with the Liquid4Control software via ethernet, leaving the hardware in the machine room. To avoid...
2008-05-22 Views: 3126

Can I control Saffire MixControl using my MIDI controller?
Currently, MIDI control is not possible with Saffire MixControl. If you would like to see this feature added, please put in a feature request with us via the Focusrite contact form.
2011-09-12 Views: 3231

I can't see metering in RedNet Control
If you find that you have no metering on the graphics in RedNet Control, then this is likely due to a FireWall on your system. You will need to add RedNet Control to the list of exceptions...
2013-04-25 Views: 100

How can I control the Rednet 4's Preamps?
As well as the hardware controls on the front panel of the Rednet 4, the preamps can also be controlled remotely from the Rednet control software, allowing settings to be adjusted from across the...
2011-03-17 Views: 1233

I can't see metering in RedNet Control
If you find that you have no metering on the graphics in RedNet Control, then this is likely due to a FireWall on your system. You will need to add RedNet Control to the list of exceptions...
2013-04-25 Views: 76

I can't see metering in RedNet Control
If you find that you have no metering on the graphics in RedNet Control, then this is likely due to a FireWall on your system. You will need to add RedNet Control to the list of exceptions...
2013-04-25 Views: 73

I can't see metering in RedNet Control
If you find that you have no metering on the graphics in RedNet Control, then this is likely due to a FireWall on your system. You will need to add RedNet Control to the list of exceptions...
2013-04-25 Views: 69

I can't see metering in RedNet Control
If you find that you have no metering on the graphics in RedNet Control, then this is likely due to a FireWall on your system. You will need to add RedNet Control to the list of exceptions...
2013-04-25 Views: 62

Hardware Control doesn't work / I can't change the volume from the front panel.
Hardware control is a feature which allows the MONITOR knob and DIM/MUTE switches to be linked to the SaffireControl and SaffireControl PRO software. This can be turned on in the...
2006-09-26 Views: 7986

I have installed OSX Tiger on my Mac and now Liquid Control does not work. What can I do?
Make sure you are using Liquid Control V1.1.2 - this is Tiger compatible and is available to download from focusrite.com. Firmware version 1.1.0 needs to be installed on the Liquid Channel. If the...
2005-08-08 Views: 5283

I get clicks when operating the gain control on my Liquid Pre amp.
Due to the nature of the Liquid technology, the gain control needs to be stepped. You may notice that if you operate the gain control when no signal is present then audible clicks are heard at the...
2007-05-24 Views: 2082

How does the VRM Box work with my existing audio interface?
1. Using the USB cable provided, connect the VRM Box to the USB port of your computer 2. Connect the S/PDIF output on your audio interface into the VRM Box S/PDIF input 3. In your audio...
2011-01-12 Views: 9120

How do I remove Saffire MixControl from my PC?
To remove Saffire MixControl from your PC, you should first plug in your Saffire interface to uninstall the driver. To do this, locate the Saffire in your device manager: System > Hardware >...
2010-11-05 Views: 2684

Focusrite/Digidesign Products
All enquiries about the Command 8, Mbox, Control 24, and D2/ D3 plug-ins are taken by Avid (Digidesign). Their contact details can be found via the support section of their website here.
2005-08-19 Views: 29059

My new Mac won't pass audio through my Saffire
There is a known issue with the FireWire chipset used in brand new Apple "tower" Macs (such as the Mac Pro) when using units in the new Saffire Range. Although the unit will connect successfully...
2010-02-16 Views: 5173

What dedicated software is available to use with the Liquid Channel?
Focusrite have developed Liquid Control which is free to download from the Liquid Channel page. This is a dedicated program for controlling the Liquid Channel remotely from your computer via a USB...
2005-08-08 Views: 4934

VIDEO: Saffire Mix Control tutorial
Tutorial for the new Focusrite Saffire PRO 40 presented by Rob Jones - A professional 20 In / 20 Out Firewire interface with eight Focusrite Pre-amps This tutorial explains through the Pro 40's...
2009-05-08 Views: 22230

Where can I download the control software for my Liquid 4PRE?
The free Liquid4Control™ software application for use with your Liquid 4PRE can be downloaded from the Focusrite website.
2008-04-04 Views: 4206

On Snow Leopard (OS X 10.6), Saffire Mix Control keeps defaulting to the wrong sync source.
If this is occurring on your system, navigate to Macintosh HD>Applications>Utilities>Audio MIDI Setup, select the Saffire in the Audio Device Window, and ensure that the Saffire's clock source is...
2011-01-14 Views: 4718

Saffire Mix Control crashes upon opening following a Time Machine restore on Mac OS X
Occasionally the permissions for Saffire MixControl will be damaged following the restoration of a backup from Time Machine or Migration Assistant. This is usually resolved by moving the...
2010-11-07 Views: 3229

What is the Dim Switch all about?
This is a feature that is common on large consoles in studios, it reduces the output level of the monitors (any outputs with the 'H' button active in SaffireControl - normally just o/ps 1 and 2),...
2005-08-01 Views: 4354

Why can't I get any sound through my headphones using my Saffire LE?
If you cannot get any sound out of your headphones, either from the inputs, or playing back from a computer, please try the following steps: 1. Press the “Track” button. This will activate...
2007-07-10 Views: 7224

How is the replica memory allocated on the Liquid Channel? Can I remove mic pre replicas and replace them with compressor replicas?
The Liquid Channel can store up to 40 pre emulations and 40 compressor emulations. You cannot trade memory places e.g. have 30 pres and 50 compressors. The emulations themselves are quite small...
2005-08-08 Views: 3313

Why can't I get any sound through my headphones using my Saffire PRO?
If you cannot get any sound out of your headphones, either from the inputs, or playing back from a computer, please try the following steps: 1. Press the “Track” button. This will activate...
2007-07-10 Views: 7358

Can I use dynamic link with different ISA models? ISA linking explained.
It is possible to use the dynamic link with any combination of ISA 220, ISA 430 MkI and ISA 430 MkII for stereo dynamics processing. Simply connect a TRS jack cable between the dynamic link...
2005-08-10 Views: 4137

Firewire buffer size cannot be changed in the DAW ASIO control panel
You can change the ASIO buffer size within the DAW set up pages. You cannot change the Firewire buffer size when the DAW is running. This can be done by going to the Windows Start menu > All...
2006-09-29 Views: 11314

Why can't I get any sound through my headphones using my Saffire?
If you cannot get any sound out of your headphones, either from the inputs, or playing back from a computer, please try the following steps: 1. Press the “Track” button. This will activate...
2007-07-10 Views: 6780

Latency-Free Monitoring In Dual Device Mode
Dual device support is implemented from Saffire Mix Control 1.7 onwards, and allows a user to control 2 interfaces simultaneously with the computer (with the exception of 2 Liquid Saffire 56s, or...
2009-09-10 Views: 5340

Saffire Pro 24/Pro 24 DSP troubleshooting guide
For any problem you may be experiencing, please ensure that you have the latest software for the Pro 24/Pro 24 DSP from here. If this doesn't help, see the steps below: I am having connection or...
2009-10-22 Views: 40772

Configuring the System Output in Dual Device Mode (Mac OS X)
Dual device support is implemented from Saffire Mix Control 1.7 onwards, and allows a user to control 2 interfaces simultaneously with the computer (with the exception of 2 Liquid Saffire 56s, or...
2009-09-10 Views: 5414

Saffire Pro 14 General Troubleshooting Guide
For any problem you may be experiencing, please ensure that you have the latest software for the Pro 14 from here. If this doesn't help, see the steps below: I am having connection or...
2010-08-10 Views: 13895

Is my interface in 16 bit, or 24 bit on Windows?
This article addresses concerns raised by some about 16 bit and 24 bit in Windows systems. When using the WDM driver, only 16 bit modes are seen as an option in the Advanced section of the...
2012-11-29 Views: 1963

Changes to User Manual
In the manual, you will find the following feature: Sample Rate Changing Unlock – Allows any WDM or ASIO application to change the Sample Rate. ASIO only – Allows only ASIO applications...
2009-07-16 Views: 8982

How much Input Gain can I expect from my ISA 828?
Mic Input Gain With the Mic input selected, the user has access to the full gain range in 10dB steps from 0dB to +60dB (yellow legend). The gain range is split between two gain modes depending...
2007-08-25 Views: 3643

Liquid Saffire 56 Troubleshooting Guide
Before consulting this troubleshooting guide, please ensure that you have the latest software from here I am having connection or performance problems - If you are on an XP PC optimise your XP...
2009-09-25 Views: 15553

Saffire Pro 40 Troubleshooting guide
For any problem you may be experiencing, please ensure that you have the latest software for the Pro 40 from here. If this doesn't help, see the steps below: I am having connection or...
2009-09-25 Views: 31931

Is the MOTU Volta plug-in compatible with the Saffire range?
Unfortunately, the analogue outputs on our interfaces are not DC coupled, and therefore MOTU's Volta plug-in will not be able to send control voltages to your analogue synthesisers through our units.
2009-01-23 Views: 3285

Uninstalling Scarlett MixControl from a PC
1. Plug in your Scarlett interface. 2. Open the 'Device Manager' (found in the Control Panel). 3. Locate your Scarlett under 'Sound, video and game controllers'. 4. Right-click on the Scarlett...
2011-05-25 Views: 3418

I can’t hear anything from Saffire MixControl through my headphones
The headphone outputs from Saffire MixControl are copies of specific line outputs on the rear of the interface, so it is important to ensure that you’re routing audio to the correct outputs. These...
2009-09-30 Views: 24983

Octopre dynamics control - what it does and how to use it.
So how does the dynamics circuit in the OctoPre actually operate?The Opto-driven dynamic circuit is not only a limiter and compressor, but also is split into two bands to improve sound quality....
2005-08-03 Views: 3895

Saffire MixControl Tutorial Part III: Getting Sufficient Level from the Audio Outputs
Once you have configured your mixes and routed audio to the outputs of your Saffire (see Part I and Part II of this tutorial), you need to ensure that sufficient level is getting to your chosen...
2009-10-08 Views: 20657

Scarlett MixControl tutorial
Scarlett MixControl is the control software that is used to control the output routing and settings for the Scarlett interface range. This tutorial will explain the features and settings of...
2013-03-22 Views: 813

Scarlett MixControl tutorial
Scarlett MixControl is the control software that is used to control the output routing and settings for the Scarlett interface range. This tutorial will explain the features and settings of...
2013-03-22 Views: 818

Scarlett MixControl tutorial
Scarlett MixControl is the control software that is used to control the output routing and settings for the Scarlett interface range. This tutorial will explain the features and settings of...
2011-05-06 Views: 22484

How can I uninstall my Liquid Mix from my PC?
There are 2 stages to uninstalling your Liquid Mix from your PC; uninstalling the software, and uninstalling the hardware. Uninstalling the software To remove your Liquid Mix software, go to...
2007-06-26 Views: 3344

How do I set up and use an external effects processor as an insert when mixing?
To connect your FireWire interface to an external effects processor to process recorded audio within your DAW, please do the following: Connect your effects hardware line output into an line...
2010-06-15 Views: 12059

Installing Liquid Mix emulations downloaded from the Liquid Assets page.
Here are instructions for installing new Liquid Mix emulation files that you have downloaded from our Liquid Assets web page. - Navigate to the Liquid Mix emulation directory. This can be found...
2009-05-24 Views: 6383

PCI Bus Latency Timer Issues
Please note: this article applies to PCI FireWire adapters only, and is not applicable to PCI express FireWire adapters. When a device on the PCI bus, such as a PCI expansion card gets hold of...
2007-03-21 Views: 50444

What steps do I need to take to link two Liquid Channels?
To link two Liquid Channels follow these steps:1) Connect the 'digital link bus' out of the LC you wish to use as master to the 'digital link bus' in of the slave LC.2) Connect the 'digital link...
2005-08-08 Views: 3441

How do I set up and use an external effects processor as an insert when tracking?
To process incoming audio to your DAW by connecting external hardware (ie a reverb or compressor unit) to your FireWire interface please do the following: Connect your hardware line output into...
2010-06-15 Views: 7799

Optimising your PC for Audio on Windows Vista
The tuning tips below should be implemented if you want to achieve high speed, low latency audio recording and playback without glitches with your Firewire audio interface. • Tuning Tips...
2007-08-13 Views: 51141

Saffire MixControl Tutorial Part I: Creating Mixes
The first section of this Saffire MixControl tutorial is going to focus on the top half of the control panel (shown below), and how to use it to create custom mixes that can be routed to any of the...
2009-09-18 Views: 46237

Is the monitor knob analogue or digital?
The monitor pot on the Scarlett 6i6 does not control the level of the virtual monitor knob in MixControl, it is just an analogue attenuator controlling the volume of the analogue signal going to...
2013-05-08 Views: 87

How do I access the digital inputs?
The ADAT and SPDIF digital inputs need to be turned on in SaffireControl PRO before their input mix pages can be accessed. This can be done by hitting the "Enable" button in the sync section of...
2006-09-26 Views: 4120

Are Focusrite's FireWire Products Compatible With Windows 7?
All of Focusrite's FireWire products will work with Windows 7, however some will require the use of the Windows Legacy FireWire driver. How to install the Windows Legacy FireWire driver is...
2009-07-01 Views: 159073

Saffire Troubleshooting
My Saffire is displaying only the amber (Inst) LEDs and I cannot change them. Opening up panel SaffireControl gives me the message "Connection to Saffire lost. Please check FireWire connection"....
2009-08-07 Views: 5816

The audio sounds distorted from my VRM Box
If you are listening to audio material that has been mastered with dynamic range compression then this may cause distortion as the VRM processing is overloaded. To overcome this, there is a setting...
2011-01-12 Views: 3871

What upgrades/updates are available for the Liquid Channel?
We will continue to produce emulations of classic gear and post them on the assets page at the Liquid website until we have emulationted all of the vintage gear we can possibly get our hands on....
2005-08-08 Views: 4503

"The firmware installed on your Saffire is incompatible with this version of saffire control"
If you are getting this message when attempting to run the SaffireControl, you should upgrade the firmware. First of all, download the latest installer from our website. Once installed, navigate...
2009-03-19 Views: 5928

Can I use Scarlett MixControl with the Scarlett 2i2?
No, the Scarlett 2i2 is not compatible with Scarlett MixControl. All of its controls are hardware based instead. To change buffer size and sample rate go to the audio preferences in your DAW (Mac)...
2011-09-14 Views: 5444

Is the monitor knob analogue or digital?
The monitor pot on the Scarlett 18i8 does not control the level of the virtual monitor knob in MixControl, it is just an analogue attenuator controlling the volume of the analogue signal going to...
2013-05-08 Views: 87

My Windows PC is having trouble powering my 6 USB
If you are experiencing any power issues with the 6 USB when connected directly to a Windows PC you should follow the steps below: 1. Click Start, Open Control Panel and click on Device Manager....
2010-06-30 Views: 6462

How do I connect my VoiceMaster Pro to use the latency-free monitoring feature?
The latency-free monitoring section on the VMPro is designed so that you can mix the signal coming from your computer directly with the signal you are recording so that the recorded signal does...
2005-08-04 Views: 6223

Can Scarlett MixControl work with the 2i4?
As the 2i4 only has two inputs and 4 outputs, Scarlett MixControl is not necessary for its use; so is not compatible with it. You will need to do all routing in your chosen DAW and if you would...
2012-09-19 Views: 2021

My Soft eLicenser code isn't showing up
The Soft-eLicenser code should be found inside the eLicenser Control Center, if it does not show up in there the first thing to check is that Cubase LE 6 is properly installed on your computer....
2013-05-03 Views: 106

Optimising your PC for audio on Windows 8
Optimising your PC for audio on Windows 8 All of the tuning tips below should be implemented if you want to achieve high speed, low latency audio recording and playback without glitches with...
2013-04-05 Views: 878

I've installed Saffire on my PC, but audio playback still comes out my PC's internal speakers/soundcard. How do I route audio to the Saffire instead?
Open 'Sounds and Audio Devices' from the main Control Panel. Once open, you will see several tabs labeled 'Volume, Sounds, Audio, etc'. Select 'Audio' and set Saffire as your Default Device Change...
2005-08-01 Views: 9523

I've installed Saffire on my Mac, but audio playback still comes out my mac's internal speakers. How do I route audio to the Saffire instead?
Open the Mac AudioMIDISetup utility located in Applications/Utilities. Once the AudioMIDISetup Control Panel appears, you will see several soundcard options including Default Output, and System...
2005-08-01 Views: 8762

Can I link two Saffires together to run as one soundcard?
If you're using OSX 10.4 (Tiger) or above, the answer is yes. In fact you should be able to combine any two devices that support CoreAudio. This version of the Mac OS makes it possible to combine...
2005-08-01 Views: 7765

Octopre Troubleshooting Guide
No LEDs illuminate • Is the POWER switched on? • Is the correct mains voltage being used for your unit? If not, the fuse may blow, requiring the correct fuse to be refitted. (Click here to find...
2009-06-29 Views: 2414

How does the compressor link function work on the Liquid Channel?
With a standard analogue compressor, when link is switched in, a diode circuit ensures that whichever channel requires the most gain reduction controls the action of both compressors. This way the...
2005-08-08 Views: 4708

How do I remove Saffire MixControl from my Mac?
To remove Saffire MixControl you should locate and move the following files to the trash if they are available: Macintosh HD/Applications/Saffire MixControl.app Macintosh...
2010-11-05 Views: 9264

I'm not using the ADATs, can I save on CPU by disabling them?
Yes. There is an option in Saffire Control PRO to disable the ADATs. This is described below. Mac: Go to 'Hardware' in the menu bar and select 'Disable ADATs for better CPU usage' PC: Go to...
2006-09-26 Views: 2770

A few seconds after turning my Penta on I can hear static noise from its outputs. What can I do?
The first thing to do is check that all cables are in good order and are not damaged. Try different sources with the Penta to rule out that it may be the signal source which is causing the noise....
2005-08-09 Views: 3192

Resolving audio performance issues when using boot camp on a Mac
It should be noted that using BootCamp configurations is not officially supported. The following is advice in order to configure your system as adequately as possible when using this configuration....
2009-10-14 Views: 6881

Is there a factory reset function on the Liquid Channel?
There is not an option on the LC to restore to factory settings. There are few settings that affect the unit operationally so a reset option is not really necessary or useful. The factory...
2005-08-08 Views: 4900

Which DAW input/output do I use for which unit in dual unit mode?
The following file contains lookup tables that show which DAW input or output to use for which unit's inputs and outputs for all supported dual unit configurations: Dual unit crib sheets Please...
2009-09-09 Views: 4601

The limiter on my 220 does not seem to be working. How can I check?
The limiter has a fixed threshold of +20dBu so will not become active unless the output level reaches this (it's purpose is to prevent overload of the optional A/D converter so the 'active' LED...
2005-08-11 Views: 2913

Optimising your PC for audio on Windows 7
All of the tuning tips below should be implemented if you want to achieve high speed, low latency audio recording and playback without glitches with your audio interface. Please note: If you are...
2009-11-13 Views: 156202

How do the headphone outputs work on the Scarlett 18i20?
The headphone outputs on the 18i20 share their source audio with whatever is assigned to Line Output 7 and 8 (for Headphone Output 1) and Line Output 9 and 10 (for Headphone Output 2). This...
2013-01-10 Views: 941

Why do the attack and release time controls operate differently for the 'Stellar' emulations?
The Stellar emulations are modelled upon particular vintage compressors in which the attack and release time controls functioned opposite to the way they normally do. For the majority of...
2006-07-17 Views: 3388

Can I use a firewire hard drive with my Saffire?
Yes, firewire hard drives can be daisy chained with our firewire interfaces. Is the order that they are connected together important? The devices can be connected either way around....
2011-04-01 Views: 6663

I can hear distortion when the compressor on my TwinTrak Pro is set to 'hard ratio'. Is there a problem?
Owing to the optical elements in the compressor circuitry, a certain amount of distortion will occur when a lot of compression is applied. This distortion is also dependant on the type of...
2005-08-10 Views: 3054

Why does BAND 1 require 2 bands for 'OLD TUBE 1', 'OLD TUBE 3', and 'VINTAGE 3'?
The 'OLD TUBE 1', 'OLD TUBE 3', and 'VINTAGE 3' emulations are based upon a vintage EQ in which a low frequency shelf has two separate gain controls (one allows for positive gain and the other...
2006-07-23 Views: 3321

What is Optical compression?
Article from Sound On Sound Q+A, September 2003 After microphones, nothing stirs up a group of music professionals so much as a discussion about compressors. Essentially, compressors are...
2005-11-22 Views: 22823

VIDEO: Saffire Pro 40 setup with Sony Acid Pro 6
This video guides you through: - Assigning a mix to the headphones outputs on the Saffire Pro 40 - Setting up the Saffire Pro 40 as the audio device in Sony Acid Pro 6 - How to record into...
2009-08-27 Views: 5197

Why Is My Liquid Mix's Minimum Latency In Logic 1032 Samples?
The buffer block size in Logic operates differently from other hosts. Whereas other hosts allow for control of the block size over a wider range of values, Logic does not, which limits the minimum...
2007-07-11 Views: 6263

Hardware Monitoring and SPDIF Output Monitoring with a Saffire PRO
Hardware Monitoring The hardware monitoring feature allows the 8 analogue inputs to be routed directly to the 8 analogue outputs for near-zero latency 8 channel monitoring. The 8 analogue...
2007-07-08 Views: 6813

How can I connect a Rednet system to my computer?
There are two ways to connect a Rednet system to your computer: the Rednet PCIe card, or using Dante Virtual Soundcard (DVS). Rednet PCIe Card Connecting Rednet to a computer via the...
2011-01-12 Views: 2394

What's the difference between ISA 430 MK I and II?
The 430 and 430 MkII are sonically very similar. The pre-amp, compressor, EQ, gate and de-esser circuits use the same designs. The elements in the MkII which will give a different sonic result are...
2005-08-02 Views: 8734

FireWire safety when plugging and unplugging your FireWire devices
The IEEE 1394 specification for FireWire states that the FireWire interface is ‘hot-pluggable’ (FireWire device can be plugged in and out while the computer is on). Despite this, unplugging and...
2009-10-08 Views: 10666

I get a No More Flows error in Dante Controller
This is commonly caused by people using Static IP Addresses. RedNet uses Bonjour in order to assign IP addresses to elements of the RedNet system automatically. This means that if using a...
2013-04-05 Views: 129

I get a No More Flows error in Dante Controller
This is commonly caused by people using Static IP Addresses and trying to route between Dante Virtual Soundcard and . RedNet uses Bonjour in order to assign IP addresses to elements of the...
2013-04-25 Views: 76

I get a No More Flows error in Dante Controller
This is commonly caused by people using Static IP Addresses and trying to route between Dante Virtual Soundcard and . RedNet uses Bonjour in order to assign IP addresses to elements of the...
2013-04-25 Views: 70

I get a No More Flows error in Dante Controller
This is commonly caused by people using Static IP Addresses and trying to route between Dante Virtual Soundcard and . RedNet uses Bonjour in order to assign IP addresses to elements of the...
2013-04-25 Views: 61

Connectivity of USB 1.1 devices on non-root hubs
We have found some problems with USB 1.1 devices attached to non-root USB hubs on Windows 7. The cause appears to be a problem in the way Windows handles non-root USB hubs. Some of the symptoms...
2011-02-18 Views: 20721

Troubleshooting USB interface connection and performance issues
If you are experiencing connectivity or audio performance issues with your USB interface you should follow these general troubleshooting steps to help overcome your issue: General...
2012-02-22 Views: 6126

Optimising your PC for Audio on Windows XP
All of the tuning tips below should be implemented if you want to achieve high speed, low latency audio recording and playback without glitches with your Firewire audio interface. • Windows...
2007-03-19 Views: 82454

Latency-free monitoring when using 2 Saffire PROs
Although it is not possible to create a single monitor mix from multiple Saffire PROs solely using the Firewire connections (as the Saffire range's latency-free monitoring is achieved by internal...
2007-06-27 Views: 4925

Am I Running The Correct Apple FireWire Audio Driver For My Version Of Mac OS X?
If you are experiencing problems using a Saffire/Saffire LE/Saffire PRO 10i/o or Saffire Pro 26i/o on a computer running Mac OS X, it is worth checking that you have the correct version of the...
2006-11-09 Views: 37481

Saffire LE Troubleshooting
My Saffire LE is displaying only the amber (Inst) LEDs and I cannot change them. Opening up panel SaffireControl LE gives me the message "Connection to Saffire LE lost. Please check FireWire...
2009-08-08 Views: 5953

Connecting a Liquid Saffire 56 to 2 External Preamps via ADAT
When connecting external preamps to the Liquid Saffire 56 via ADAT, the biggest consideration is how all of the devices are synced together. All digital devices in a signal chain must be synced to...
2011-01-26 Views: 13448

Latency Issues with Interfaces
This article explains the implications of buffer sizes and latency, including how different sample rates have an affect on them. When you are recording audio with your interface, you might...
2012-09-04 Views: 3009

Dynamics Tutorial
As any pro engineer or producer will tell you, dynamics are one of the most important considerations with any mix. Proper use of dynamics processing is crucial to...
2005-08-01 Views: 12237

What is the difference between the Octopre and Octopre LE?
Most notable is the pre-amp designs. They are similar in performance but not identical. The original OctoPre is a typical Class A Platinum design, (based around a 737 Rhom transistor) the LE is an...
2005-08-02 Views: 9198

Penta Troubleshooting Guide
No LEDs illuminate • Is the POWER switched on? • Is the correct mains voltage being used for your unit? If not, the fuse may blow, requiring the correct fuse to be refitted. (Click here to find...
2009-06-28 Views: 1749

Saffire MixControl Tutorial Part II: Routing Audio to the Outputs
When you have created your mixes (see Part I of this tutorial), you then need to route them to the outputs of your device. This is done predominantly using the routing panel, shown below....
2009-10-06 Views: 38918

What are the differences between the original Trak Master and the TrakMaster Pro?
The most signifiant difference is the pre-amp. The pres in the two units are similar in performance but not identical. The original Trak Master has a typical class A Platinum design, (based...
2005-08-05 Views: 7571

How do I set up my ISA One with Pro Tools LE and M-Powered hardware?
Some users wish to use their ISA one preamp with Pro Tools LE or M-Powered by digitally connecting their ISA to the digital inputs of their Pro Tools hardware. This will allow a high quality...
2009-08-24 Views: 10019

TwinTrak Pro Troubleshooting Guide
No LEDs illuminate • Is the POWER switched on? • Is the correct mains voltage being used for your unit? If not, the fuse may blow, requiring the correct fuse to be refitted. (Click here to find...
2009-06-26 Views: 2411

Liquid Preamp Gain Clicks Explained.
In order to change the gain by a step amount to a signal in analogue circuitry without causing un-wanted artefacts, the point at which the gain change occurs needs to be when the input signal is...
2006-05-01 Views: 3046

Connection problems and audio dropouts on a PC laptop running Windows Vista
Resources on a laptop are tight. This problem can be magnified when using Windows Vista which is more resource-hungry than its predecessor Windows XP due to the enhanced graphical features and...
2009-04-24 Views: 8006

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