Support

If you're looking for Software downloads, Liquid assets, User guides, Install instructions and other useful support information, then you're in the right place. Simply choose one of the options from the list below.

In order to achieve the highest standards of efficiency, the support section also now consists of a detailed answerbase containing recent email answers from common queries, troubleshooting and helpful articles about setting up the studio and resolving any technical difficulties.

Simply click on the Answerbase link in the Support index to the left.

To contact the Focusrite Tech Support team (based in the UK), please use the answerbase.

If you'd like to speak to a Focusrite Tech Support Technician, please use use the answerbase. system to log your query, also providing a telephone number to contact, and the State in which you are located.

In the event of a product defect (under warranty), please refer to your supplying dealer.

For out-of-warranty service, please contact Thermal Relief